Panasonic FV-0511VFC1 WhisperFit DC 110 CFM 1.2 Sone Humidity Sensing Ceiling Mounted Bath Exhaust Fan with Energy Star Rating

At Faucetiy.com, we are committed to your satisfaction. If you need to return or exchange a product, or if you have questions about shipping, please review our policies below.

Returns and Exchanges

Eligibility for Returns

• Items must be unused, in the same condition as received, with original packaging, tags, and labels.
• Non-Returnable Items: Customized or personalized items are not eligible for return or exchange.

Return Process

1. Initiating a Return: Contact our customer service at Info@faucetiy.com with your order number and reason for return. Alternatively, you can request a return from your Faucetiy account.
2. Return Authorization: Once approved, you’ll receive a Return Authorization (RA) number. Include this number with your returned items.
3. Shipping the Return: Send the items to the address provided with the RA number.

Refunds and Exchanges

• Refund: Upon receipt and inspection of the returned items, a refund will be processed to the original payment method within 3-5 business days. A 3% restocking fee applies if the item is returned due to a "No Longer Needed".
• Exchange: Specify the replacement item when initiating the return. Exchanges are subject to availability.

Damaged or Defective Items

• If you receive a damaged or defective item, contact us immediately. We will arrange a replacement or issue a refund.

Return Fraud

• False information or returning different items than what was purchased is not permitted and may lead to legal action.

Return Shipping Costs

• We will provide a prepaid shipping label for returns.

Shipping Information

Processing Time

• Orders are typically processed within [insert number] business days, though times may vary based on order volume and product availability.

Shipping Methods and Delivery Time

• Standard Shipping: 3-5 business days.
• Express Shipping: 1-3 business days.

Shipping Costs

• Calculated at checkout based on shipping method, order weight, and destination. Customs duties and taxes are the customer’s responsibility.

Order Tracking

• You’ll receive a confirmation email with tracking information once your order has shipped. Track your order on our [Order Tracking Page].

International Shipping

• We ship internationally to select countries. Customs duties and taxes are the customer’s responsibility.

Delivery Issues

• Incorrect Address: Ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses.
• Lost or Stolen Packages: Contact us if you believe your package is lost or stolen. We’ll work with the carrier to resolve the issue.

Delivery Delays

• We are not liable for delays caused by factors beyond our control, including weather, natural disasters, customs, or carrier delays.

Shipping Restrictions

• Some products may have shipping restrictions. We reserve the right to refuse shipping to certain locations.

Returns Due to Non-Delivery

• If an order is returned due to non-delivery (e.g., incorrect address), the customer is responsible for additional shipping costs to reship the order.

Changes to Policies

• We may update these policies at any time. Changes will be posted on our website. Please check periodically for updates.

Contact Information

• For questions about returns, exchanges, or shipping, contact us at Support@faucetiy.com.