Refund policy

Effective Date: [01/01/2024]

1. Returns and Exchanges

At Faucetiy.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns and exchanges within 30 days from the date of purchase.

2. Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. It must also have the original tags and labels.

3. Return Process

a. Initiating a Return: To initiate a return, please contact our customer service team at "Official@fixturedealsusa.com. Provide your order number, a brief reason for the return, and any relevant details. You can also request a return from you Faucetiy account.

b. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number. Please include this number with your returned items.

c. Shipping the Return: Ship the items to the address provided with the RA number.

4. Refund or Exchange

a. Refund: Upon receiving and inspecting the returned items, we will process a refund to the original payment method. Please allow 3-5 business days for the refund to appear in your account.

b. Exchange: If you prefer an exchange, please specify the desired replacement item when initiating the return. Exchanges are subject to product availability.

5. Non-Returnable Items

Certain items are not eligible for return or exchange, including:

• Customized or personalized items.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund for the damaged or defective item.

7. Return Fraud

• False Returns: Deliberately providing incorrect information to initiate a return.
• Returning a different item than what was originally purchased (Not Eligible for Refund).
• In cases of suspected criminal activity, Faucetiy.com reserves the right to pursue legal action.

8. Return Shipping Costs

We will provide a prepaid shipping label.

9. Changes to this Return Policy

Faucetiy.com reserves the right to update or modify this Return Policy at any time. Changes will be effective upon posting on the website. Please check this page periodically for updates.

10. Contact Information

If you have any questions or concerns about this Return Policy, please contact us at [contact information].